Introduction
When you explore our website to discover poker tables, Texas Hold'em tournaments, pot-limit omaha events, high roller lounges, and gourmet grill offerings, certain cookies and similar technologies are used. These tools help the site function smoothly, support secure table booking and enquiry flows, and provide insights that allow us to improve navigation and content for all guests.
By using our website, you acknowledge that cookies may be stored on your device in accordance with this Cookie Policy and our Privacy Policy.
What Are Cookies?
Cookies are small text files that a website places on your computer, tablet, or mobile device when you visit. They act as a memory for the site, allowing us to recognise your browser, remember certain preferences, and deliver a smoother, more consistent experience as you move between pages such as Poker, Tournaments, Menu, Lounge, FAQ, and Contact Us.
Cookies can help keep your table booking session active, recall your preferred viewing mode, and provide us with anonymous information about how visitors use our pages, so we can refine our social poker, card room, and dining content.
Types of Cookies We Use
We use several categories of cookies on the The Velvet Felt website, each serving a different purpose in supporting your offline poker and dining journey:
- Essential cookies – required for the core operation of the website, such as managing booking sessions, keeping forms secure, and enabling basic navigation.
- Performance cookies – help us understand how visitors use the site, which pages are most popular, and how guests move between card room, tournament, and dining information.
- Functionality cookies – remember choices you make, such as preferred viewing mode or saved details for a smoother return visit, to offer a more personalised but still privacy-respecting experience.
Essential Cookies
Essential cookies are strictly necessary for our website to operate. Without them, key features related to table bookings, contact forms, and secure navigation would not function as intended. These cookies do not track your browsing activity for marketing purposes and are typically set in response to actions you take on the site.
Examples of how essential cookies support our venue include:
- Maintaining your table booking or enquiry session as you move between the Poker, Tournaments, Menu, and Contact Us pages.
- Helping to protect forms from misuse and ensuring that booking submissions and registration requests are processed securely.
- Remembering your progress if you complete multi-step forms related to reservations or private high roller lounge enquiries.
Because these cookies are necessary for the site to function, they cannot usually be switched off via our internal controls. You can still block them through your browser settings, but parts of the site may not operate correctly if you do so.
Performance & Analytics Cookies
Performance and analytics cookies help us understand how guests discover and use the The Velvet Felt website. They allow us to count visits, see which sections are most frequently explored (for example, Texas Hold'em tournaments or our gourmet grill), and identify navigation paths between the card room, blind structure details, and booking pages.
The information collected by these cookies is aggregated and anonymous. It helps us:
- Measure how often our poker tables, card room rules, and tournament schedule content is viewed.
- Understand how guests interact with buy-in overviews, chip stack information, and blind structure tables.
- Improve the layout, performance, and accessibility of our pages for both first-time visitors and returning high roller lounge guests.
If you choose not to allow performance cookies, we will not be able to use your visit data to refine the site experience, but you will still be able to use the core features.
Functionality Cookies
Functionality cookies enable the website to remember choices you make, so your experience feels more tailored without storing sensitive information. They do not track your activity on other websites and are primarily used to enhance your comfort while reviewing our offline poker offering and dining experiences.
Functionality cookies may be used to:
- Remember preferred display options, such as keeping a particular viewing mode or layout across visits.
- Recall certain form details you choose to save for a smoother booking or enquiry on your next visit.
- Recognise that you have already seen certain on-site messages, such as cookie consent banners, so they do not repeatedly appear.
These cookies are optional but recommended, as they help us provide a more effortless and consistent experience while you explore tournaments, dining menus, and private event options.
Third-Party Cookies
In some cases, trusted third-party service providers may place cookies on your device when you visit our website. These providers help us analyse performance, secure booking forms, and support features that enhance the overall experience at our offline poker lounge and grill.
Examples of third-party cookie use include:
- Analytics services that provide aggregated statistics on how guests navigate between our poker tables, tournament schedules, and dining pages.
- Technology partners that assist with secure reservation handling and confirmation messaging on our Thank You page after you submit a booking or enquiry.
These third parties are carefully selected and are expected to handle any cookie-related data in line with applicable Australian privacy standards and our own privacy commitments.
Cookie Consent & Preferences
When you first visit our website, you will be presented with a cookie consent banner or manager that explains our use of cookies and gives you the option to accept or adjust your preferences. Essential cookies, required for site operation, are set regardless, while performance and functionality cookies are only activated based on your selected choices.
You can update your preferences at any time by reopening the cookie settings tool when it is available on the site or by adjusting your browser controls, as outlined below. Your choices help us balance a refined, personalised poker and dining experience with your desired level of privacy.
Managing & Disabling Cookies
You are in control of how cookies are used on your device. Most web browsers allow you to view, manage, delete, or block cookies through their settings. You can usually configure your browser to notify you before a cookie is placed, or to reject certain categories of cookies altogether.
Instructions for managing cookies can typically be found in your browser's help or settings area. For example, you can review cookie guidance for popular browsers such as:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
If you choose to block essential cookies, some parts of our website may not function correctly. This may affect your ability to complete table bookings, submit contact forms, or smoothly navigate between information about Texas Hold'em tournaments, pot-limit omaha events, chip stacks, and blind structures.
How We Safeguard Your Data
Any information collected through cookies is handled in accordance with our Privacy Policy and relevant Australian privacy regulations. We apply appropriate technical and organisational measures to protect the integrity, confidentiality, and security of data associated with your use of our website.
Where analytics or service partners process cookie-related data on our behalf, they are required to implement safeguards consistent with Australian privacy expectations and industry best practice. We do not use cookies to store sensitive personal information such as identification documents or payment card numbers, and we focus on aggregated insights that help us refine our offline poker, card room, and dining experience.
Policy Updates & Contact Information
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or the way we operate our offline poker lounge, card room, and gourmet restaurant website. When we make significant updates, we will revise the effective date below and may provide additional notice on the site.
Effective date: 21 August 2026
If you have any questions about this Cookie Policy, how we use cookies in connection with The Velvet Felt, or how your preferences are managed, please contact us via the details on our Contact Us page. Our team will be pleased to discuss how we balance performance, personalisation, and privacy for all guests.